At sari4d, player privacy is more than a legal obligation — it is a commitment we genuinely care about. This policy clearly sets out what information we collect, how it is used, who can access it, and the rights you hold as one of our Malaysian players.
Your personal information, including your name, MyKad number, and address, is stored in an encrypted system accessible only to authorised personnel.
Your payment information via Touch 'n Go, DuitNow, GrabPay, or FPX is protected by bank-grade encryption and is not permanently stored on our servers.
Your gaming behaviour data is used solely to improve your experience on sari4d – not to be sold or shared with external advertisers.
You may request a copy of your data, correct inaccurate information, or apply for account deletion at any time through sari4d support.
Welcome to the Privacy Policy sari4d. This document constitutes a written agreement between you as a sari4d platform user and us as the platform operator. This policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and reflects our genuine commitment to the privacy of every player.
This policy applies to all personal information collected through the sari4d website, mobile app, interactions with our customer support team, and any other channels related to your use of our services. By accessing or using any part of the sari4d platform, you consent to the collection and use of information as described in this policy.
We want to be clear that sari4d does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your information belongs to you – we only manage it in order to provide you with a better service.
If you have any questions about this policy or how we manage your personal data, please contact our Data Protection Officer at privacy@sari4d.onl at any time.
Sari4d collects various types of information depending on how you interact with our platform. The following are the main categories of information we collect:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identification Information | Full name, MyKad number, date of birth | KYC Verification |
| Contact Information | Malaysian phone number, email address | Account Communications |
| Financial Information | Payment methods (TNG, DuitNow, etc.), transaction history | Payment Processing |
| Gaming Data | Betting history, games played, account balance | User Experience |
| Technical Data | IP address, device type, operating system, browser | System Security |
| Cookie Data | Language preferences, login sessions, platform settings | Platform Functionality |
We also collect information you provide voluntarily when interacting with the sari4d support team, such as details about technical issues or betting disputes. This information is retained for troubleshooting and service improvement purposes.
We do not directly collect sensitive information such as credit/debit card details. All payments via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks) are processed through third-party payment gateways compliant with PCI-DSS security standards.
Every piece of information sari4d collects has a clear and lawful purpose. We do not use your data for any purpose not stated in this policy without first obtaining your consent.
You may opt out of receiving marketing communications at any time by clicking the "Unsubscribe" link in any promotional email or by contacting the sari4d support team directly.
Sari4d takes data sharing responsibilities very seriously. We only share your personal information in strictly limited circumstances and with parties that have a legitimate need to access it.
Parties that may receive limited access to your data:
Sari4d never sell, rent, or trade players' personal information to marketing companies, data brokers, or any commercial third party under any circumstances. This is a commitment we will not compromise on.
In the event of a merger, acquisition, or sale of sari4d assets, player data may be transferred to the new entity. In such circumstances, you will be notified in advance and given the option to delete your account before the transfer takes place.
Sari4d invests heavily in security infrastructure to ensure your personal and financial information is always protected. Our approach to data security is multi-layered and ongoing.
While we implement comprehensive security measures, no system can guarantee 100% security at all times. In the event of a data breach affecting your information, sari4d is committed to notifying you within 72 hours of becoming aware of the incident, in line with industry best practices.
The sari4d platform uses cookies and similar tracking technologies to enhance your experience. Below are the types of cookies we use and their purposes:
You can manage cookie settings through your internet browser. However, disabling certain cookies may affect some functionality on the sari4d platform. We recommend keeping essential cookies enabled for the best experience.
Sari4d retains your personal information for as long as your account is active or as needed for the purposes outlined in this policy. Once those purposes are no longer relevant, we will securely delete or cease processing your data.
Once the designated retention period has expired, data will be securely deleted using methods that ensure it cannot be recovered or accessed again by any party.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have specific rights regarding your personal data. Sari4d fully respects and facilitates the exercise of all these rights.
You have the right to request a copy of all personal data sari4d holds about you. We will process your request within 21 business days.
If any information we hold about you is inaccurate or outdated, you may request that we correct it promptly.
You may request the deletion of your personal data when it is no longer required, subject to any applicable legal retention requirements.
You may withdraw your consent to certain data processing at any time, including for marketing communications.
In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.
If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
To exercise any of the rights above, submit a written request to privacy@sari4d.onl including your full name, sari4d account number, and details of your request. We will verify your identity before processing any request to ensure your data remains secure.
The sari4d platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18 under any circumstances.
Should we discover that we have inadvertently collected data from someone under the age of 18, we will take immediate action to delete that data and close the account at no cost to the player.
If you become aware that someone under the age of 18 has registered for or is using the sari4d platform, please notify us immediately at privacy@sari4d.onl so that appropriate action can be taken promptly.
Sari4d reserves the right to update or amend this privacy policy at any time to reflect changes in our data practices, legal requirements, or service improvements. Every amendment will be accompanied by a new "Last Updated" date at the top of this page.
We encourage you to review this page periodically to stay informed about how we protect your privacy.
If you have any questions, concerns, or requests regarding this privacy policy or how sari4d handles your personal data, our team is here to help.
For requests relating to personal data (access, correction, deletion), please include your sari4d account number and the nature of your request in your email to help us process it promptly. All requests will be handled within the timeframe stipulated by Malaysia's PDPA.